felfel.studio
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Privacy Policy

Last updated: February 14, 2026

1. Controller Identity

This Privacy Policy explains how felfel (UAE) ("Controller", "we", "us") processes personal data in connection with JSONBetter and related services at felfel.studio.

2. Categories of Personal Data

  1. Transaction and billing data provided by Paddle, including order references, payer email, country, tax status, and charge outcomes.
  2. Licensing and entitlement data, including app identifiers, install identifiers, activation events, and device seat status.
  3. Communications data, including support inquiries and legal correspondence.
  4. Technical security logs necessary to protect service integrity and prevent abuse.

3. Sources of Data

We receive personal data from the following sources:

  1. Directly from you through support and contact channels.
  2. From Paddle as merchant of record and payment processor.
  3. From licensing and entitlement events generated by software use.

4. Purposes and Legal Bases

We process personal data for the following purposes:

  1. Contract performance: order fulfillment, license activation, seat management.
  2. Legitimate interests: security monitoring, abuse prevention, fraud defense.
  3. Legal compliance: accounting, tax, and dispute management obligations.
  4. Communication: responding to support and legal requests.

5. Sharing and Processors

  1. Paddle processes payment and tax workflows as merchant of record under its own privacy and legal terms.
  2. We may share information with professional advisors and authorities where required for legal compliance, fraud defense, or enforcement of rights.
  3. We do not sell your personal data for third-party advertising purposes.

6. International Data Transfers

Your data may be processed in jurisdictions outside your place of residence. Where required, we apply appropriate safeguards and contractual protections for cross-border data transfers.

7. Data Retention

  1. Transaction and tax records are retained for the period required by applicable financial and legal obligations.
  2. Licensing and entitlement records are retained for service continuity, fraud prevention, and dispute handling.
  3. Support communications are retained only as long as reasonably necessary to resolve requests and satisfy legal requirements.

8. Security Measures

We maintain reasonable technical and organizational safeguards designed to protect personal data from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure.

9. Data Subject Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request portability where applicable. We may request identity verification before completing a rights request.

10. Children

The Service is not directed to children. If you believe personal data from a child has been provided without authorization, contact us to request removal.

11. Future Analytics and Tracking

We may introduce analytics or diagnostics tooling in future releases to improve reliability and performance. When introduced, this policy will be updated to identify relevant categories of data and controls.

12. Policy Changes

We may update this Privacy Policy from time to time. Changes are effective when posted at this URL unless a later date is expressly stated.

13. Contact

Privacy and data requests can be sent to support@felfel.studio.